At Prescript Glasses, your satisfaction matters. We offer a 30-Day Frame Guarantee covering any manufacturing defects, damage upon arrival, or frame malfunctions. If your frames have any issues within 30 days of delivery, we’ll provide a hassle-free replacement or refund.

Please note, prescription lenses are custom-made and non-refundable once produced correctly according to the prescription you provided.

To start a return for eligible frame issues, simply contact our Support Team with your order number and a photo of the problem, and we’ll promptly take care of the rest.