Privacy Policy
Last updated: August 24, 2026
Prescript Glasses operates this store, powered by Shopify, to give you a curated shopping experience (the "Services"). This Privacy Policy explains how we collect, use, and disclose your personal information whenever you visit, use, or make a purchase through the Services.
Overview
Personal Information We Collect or Process
"Personal information" means information that identifies or can reasonably be linked to you or another person. It does not include information collected anonymously or that has been de-identified. Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories, including inferences drawn from them.
Categories we may collect:
- Contact details — name, address, billing/shipping address, phone number, email address
- Financial information — card and financial account numbers, transaction details, form of payment
- Account information — username, password, security questions, preferences and settings
- Transaction information — items viewed, added to cart or wishlist, purchases, returns, exchanges
- Communications with us — information you share in customer support inquiries
- Device information — device, browser, network connection, IP address, other identifiers
- Usage information — how and when you interact with or navigate the Services
Sourcing
Personal Information Sources
We may collect personal information from:
- Directly from you — when you create an account, use the Services, or communicate with us
- Automatically through the Services — from your device and through cookies and similar technologies
- From our service providers — when they collect or process data on our behalf
- From our partners or other third parties
Purpose
How We Use Your Personal Information
Provide, Tailor, and Improve the Services
To perform our contract with you, process payments, fulfill orders, remember your preferences, manage your account, arrange shipping, handle returns and exchanges, enable reviews, and build a customized shopping experience.
Marketing and Advertising
To send marketing, advertising, and promotional communications by email, text, or post, and to show relevant online advertisements based on your activity on the Services.
Security and Fraud Prevention
To authenticate your account, provide a secure payment and shopping experience, and detect or investigate possible fraudulent, illegal, or malicious activity.
Communicating with You
To provide customer support, respond to you, and maintain our business relationship with you.
Legal Reasons
To comply with applicable law, respond to valid legal process, participate in litigation or investigations, and enforce or investigate violations of our terms or policies.
Sharing
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, subject to this Privacy Policy.
- With Shopify, vendors, and other third parties performing services on our behalf (IT, payment processing, analytics, support, cloud storage, fulfillment, shipping)
- With business and marketing partners to advertise to you
- When you direct, request, or consent to disclosure to third parties
- With our affiliates or within our corporate group
- In connection with a business transaction, legal obligation, or to protect the Services and our users
Platform
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Information you submit is shared with Shopify and, in some cases, third parties located outside your country of residence. To learn more about how Shopify uses your personal information and your rights, visit the Shopify Consumer Privacy Policy.
External Links
Third-Party Websites and Links
The Services may link to websites or platforms operated by third parties. We do not guarantee or take responsibility for the privacy or security of those sites. Our inclusion of a link does not, by itself, imply endorsement of that site or its owner.
Minors
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are a parent or guardian and believe your child has shared personal information with us, please contact us so we can delete it. As of the effective date of this policy, we have no actual knowledge that we "share" or "sell" personal information of individuals under 16.
Data Handling
Security and Retention of Your Information
No security measures are perfect or impenetrable, and information sent to us may not be secure in transit — please avoid unsecure channels for sensitive or confidential information. How long we retain personal information depends on factors such as maintaining your account, providing the Services, complying with legal obligations, and resolving disputes.
Your Control
Your Rights and Choices
Depending on where you live, you may have some or all of the rights below in relation to your personal information. These rights are not absolute and, in certain cases, we may decline a request as permitted by law.
- Right to Access / Know — request access to personal information we hold about you
- Right to Delete — request that we delete personal information we maintain about you
- Right to Correct — request that we correct inaccurate personal information
- Right of Portability — receive a copy of your data or have it transferred to a third party
- Managing Communication Preferences — opt out of promotional emails at any time via unsubscribe
Recourse
Complaints
If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
Cross-Border
International Transfers
We may transfer, store, and process your personal information outside the country you live in. Where we transfer personal information out of the European Economic Area or the United Kingdom, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent UK contracts, unless the destination country has been deemed to provide an adequate level of protection.
Updates
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy here, update the "Last updated" date, and provide notice as required by applicable law.
Get in Touch
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please reach out to us.