Shipping Policy
Processing time: Every pair is custom-fitted with your prescription. Please allow up to 10 business days for processing before your order ships.
Modern research doesn't treat this as a single-factor issue — screen habits, light regulation, and exposure timing all combine in the real world.
Processing time:
Every pair is custom-fitted with your prescription. Please allow up to 10 business days for processing before your order ships.
Delivery time:
Once dispatched, delivery within Australia typically takes up to 7 business days, depending on your location. Total estimated time from order to delivery: up to 3 weeks.
Order tracking:
You'll receive a shipping confirmation email with tracking details as soon as your order leaves our warehouse.
Shipping costs:
Free shipping on orders over $99. Orders under $99 are charged [$X] at checkout, calculated by weight and destination.
Split shipments:
Large or multi-item orders may occasionally arrive in separate parcels, which may be a day or two apart. You'll be notified if this applies to your order.
International shipping:
[Confirm whether you currently ship outside Australia — if not, state "Currently shipping within Australia only" and remove the "EPacket/ international delivery" language from your FAQ, since it implies international service you may not offer yet.]